If you’re still advertising your mobile phone number – or even worse, your home landline – as your business telephone number on your website then let today be the day you do something about that. Unless the business you run relies on the very personal, ultra-local one-man-band type setup, in which case you can skip this one, a more business-oriented phone number inspires much more confidence in would-be new customers as it makes a far better first impression. It also allows you to distinguish between business and personal calls, so you never run the risk of answering a sales call in an unprofessional manner because customers are calling your personal mobile.
I’d recommend signing up for a service like Vonage, for a number of reasons. Unlike a normal landline setup, you’re not tied down to one particular physical place – you can take your phone with you wherever you like because you make and receive calls either on an IP phone in your office plugged into your broadband connection, or on your smartphone via the mobile app.
If you don’t have an IP phone or you’d rather use a standard phone you have lying around, you can get a little box which plugs into your router (or a switch on your network) and then a normal phone can plug into that.
Because the call handling happens in the cloud, there are lots of business-friendly features which means you can do handy things like record your phone calls, play “we’re closed” messages based on your opening hours, set up menu options, and view detailed statistics of who’s called your number and when. And those features are just the tip of the iceberg – visit the Vonage website for more details. Plus, by clicking the link from this blog post you’ll get a £50 Amazon voucher 60 days after you sign up – nice!
Once you’ve got your new business phone number sorted, why not take a moment to step back and evaluate your website – is it time you gave it some love to make it work as well as possible for your business? Have a look at our website design and promotional video production services, and get in touch to see how we can help you supercharge your business!